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  • Shared Understanding Gives Life to Lean
  • Get to Know the To Be Lean Methodology
  • The Foundation That Brings Lean to Life
  • ISO – A Simple Guide to Work Smarter, Not Harder
  • About – A Study in Awesome Leadership, and Lean Six Sigma
  • Contact Us We’d Love to Hear from You

Understanding Gap Risk Assessment™


Do You Have an Understanding Gap?

Most organizations can identify problems with quality, safety, productivity, or delivery.

The challenge is identifying problems with understanding.

Understanding Gaps often remain hidden until participation declines, ownership weakens, and improvements struggle to sustain themselves over time.

The Understanding Gap Risk Assessment™ helps leaders identify warning signs that understanding may not be developing consistently throughout the organization.

This assessment is a screening tool, not a diagnostic tool.

Answer each question based on what you currently observe within your organization.

Employees frequently ask, "Why are we doing this?" after improvement initiatives have already been launched.
Different departments often describe the same improvement effort in different ways.
Employees often follow process changes without fully understanding the reason behind them.
Improvement terminology is interpreted differently across the organization.
Leaders often assume understanding based on compliance.
Participation in improvement efforts decreases after initial implementation.
Improvement discussions are often dominated by a small group of people.
Employees rarely offer improvement ideas unless specifically asked.
Improvement efforts are often viewed as management initiatives rather than shared organizational efforts.
Employees frequently wait for direction instead of proactively identifying opportunities for improvement.
Improvements require ongoing management oversight to remain effective.
Improvements are often abandoned when leadership attention shifts to other priorities.
Employees rarely take initiative to improve processes without being instructed.
Responsibility for sustaining improvements tends to fall on a small group of individuals.
Teams struggle to sustain improvements over time.
Improvement efforts lose momentum once the initial excitement fades.
Employees have difficulty explaining why specific improvements were introduced.
Improvement initiatives are frequently replaced by new initiatives before becoming fully established.
Similar problems continue to reappear despite previous improvement efforts.
Improvements often create short-term compliance but fail to create lasting behavioral change.

Low Risk

20–44 Points

Your responses suggest relatively few visible signs of a significant Understanding Gap.

While opportunities for improvement always exist, Shared Understanding may already be supporting participation, ownership, and sustainability throughout much of the organization.

Moderate Risk

45–69 Points

Your responses indicate several warning signs that understanding may not be developing consistently throughout the organization.

These gaps may be affecting participation, ownership, or long-term sustainability.

Additional investigation may be beneficial.

High Risk

70–100 Points

Your responses suggest significant indicators of an Understanding Gap.

Improvement efforts may be affected by inconsistent understanding across different levels of the organization.

Participation, ownership, and sustainability may be at risk.

Consider conducting a comprehensive Shared Understanding Assessment™ to identify where understanding gaps exist and what actions may help address them.

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